Adgent

Data Deletion

Last updated 14 September 2026

You can disconnect a platform, delete a company and its connected-platform data, request deletion of your Adgent login account, or send us a platform-data deletion request at any time. These instructions apply to data accessed from Meta and Google as well as the account information you provide directly to Adgent.

01Disconnect a platform

Open Settings → Connections in Adgent and disconnect the relevant platform. This immediately stops Adgent from using that connection or starting new scheduled collection. To revoke the underlying OAuth grant as well, remove Adgent from the platform's app or permission settings; for Google, use Google Account → Third-party connections.

Disconnecting a platform does not delete data already stored by Adgent or your login account. To delete stored data, follow the company-data or email-request steps below.

02Delete company data or your account

  1. Sign in to Adgent and open Settings.
  2. Use the company deletion control to close access to that company, disconnect its platform connections, and remove it from active use.
  3. To permanently delete stored company data or your Adgent login account, email osman@adgent.app from the address associated with your account. Include your account email and company or workspace name. Do not send platform passwords, access tokens, or other credentials.

03Meta data deletion

To revoke Adgent's Meta access, open Facebook Settings & privacy → Settings → Apps and Websites, select Adgent, and choose Remove. Then delete the relevant company data as described above or email osman@adgent.app to request deletion of data previously accessed through Meta.

For an email request, include the email address used with Adgent and the affected business or ad-account name. We will send status and completion confirmation to the verified email address.

04What deletion covers

Deletion covers the requested Adgent account or workspace, including stored profile information, authorization tokens, Connected Platform Data, and reports associated with it. It does not delete information held independently by Meta, Google, or another platform; use that platform's own deletion controls for its copy.

Limited records may be retained where required by law, for security and fraud prevention, or in encrypted backups until those backups are overwritten. Any retained data remains protected and is not used for other purposes.

05Verification and timing

We may ask for reasonable information to verify your identity and authority over the affected account. Disconnecting in Adgent closes access immediately and prevents new scheduled collection; revoking the platform grant separately invalidates the platform authorization. Verified requests to remove stored data are processed automatically — a scheduled job picks them up every hour — and you receive confirmation when deletion from active systems is complete. Limited records may remain where required by law or in encrypted backups until overwrite. We never ask for your Meta or Google password or OAuth token.